Briannan

Briannan is the Front Office Coordinator at Wickham Terrace Dental, bringing nine years of experience in the dental field since starting in 2016. With her keen eye for organization and efficiency, she plays a vital role in ensuring seamless daily operations, from scheduling patient appointments and handling payments to coordinating patient care and keeping everything running smoothly for both patients and the dental team.

Passionate about helping patients achieve their smile goals, Briannan finds immense joy in witnessing how even a single procedure can transform a patient’s confidence and oral health. She is dedicated to making patients feel welcome, easing any concerns, and ensuring a comfortable experience from start to finish. Whether answering questions at reception or proactively managing the day’s schedule, she prioritizes both efficiency and patient satisfaction.

Her expertise lies in front desk operations, patient coordination, and problem-solving. She ensures the team is always prepared, checking ahead to prevent any scheduling hiccups and ensuring that every patient receives the best care possible. She also enjoys the administrative side of dentistry, particularly paperwork, DVA and Medicare claims, spreadsheet management, stock-taking, and troubleshooting.

Outside of work, Briannan loves spending time with family and friends and cheering on her husband, Callum, at his football games. She is a devoted pet parent to her two beloved cats, Amity (10) and Cleo (3). Her hobbies include reading, traveling, baking, and gardening, and she enjoys exploring new activities to expand her skill set.

A fun fact about Briannan? She used to fire-twirl and hopes to pick it up again one day! She is also one of six siblings and a fast reader who once pursued her Open Water Master Scuba Diving license at just 15 years old.

With her warm personality, problem-solving skills, and commitment to exceptional patient care, Briannan is an invaluable member of the Wickham Terrace Dental team.